About Us

About
Automate System

ABOUT US

Welcome to Automate System Sales & Services Sdn Bhd – your trusted partner in office automation and Print Management Solution Malaysia. In today’s fast-evolving business environment, we help organizations streamline document workflows, reduce printing costs, and improve operational efficiency through smart and scalable solutions.

In the dynamic landscape of office automation, Automate System Sales & Services Sdn Bhd stands out as a beacon of innovation, commitment, and quality. Our journey is driven by a relentless pursuit of excellence and a customer-centric approach, positioning us as a reliable provider of advanced print management solutions across Malaysia.

We are dedicated to delivering top-notch solutions tailored to the evolving needs of the corporate sector. From centralized print control to secure document management, our Print Management Solution Malaysia services are designed to enhance productivity while minimizing waste and operational costs.

Our commitment revolves around providing consistent, high-quality services through a systematic approach guided by Total Quality Management (TQM). By combining industry expertise with cutting-edge technology, we ensure our clients receive efficient, reliable, and future-ready office automation solutions.

Our Expertise

Canon Partnership

At the heart of our success is our prestigious partnership with Canon Marketing Malaysia. We take immense pride in being recognized as a Canon Large Format Printer Platinum Partner and Copier Gold Partner. This accolade is a testament to our years of knowledge, unwavering commitment to service excellence, and a track record of meeting and exceeding customer expectations.

Authorized Distributor for Technical Document System (TDS) Wide Format Plotter

In December 2020, Automate System was honored with the appointment as the Canon Authorized Distributor for Technical Document System (TDS) Wide Format Plotter. This strategic alliance further enhances our capabilities, allowing us to provide cutting-edge solutions to our valued clients.

Our Journey

From our humble beginnings to our current position as a market leader, our journey has been one of growth, adaptability, and customer satisfaction. Our success is not just measured by milestones achieved but by the success stories and satisfaction of our esteemed clients.

Vision Statement

Recognising the potential of transformation technologies, we will stay relevant and aligned with developments in this field so that we will remain the foremost go-to entity for solutions.

Mission Statement

To cultivate a culture of learning among employees to stay on top of technology in the industry through self-learning and company efforts.
To forge partnerships with captains in the industry to share experiences and knowledge to ensure best services are delivered to customers.
To emphasize and practise the importance of customers' needs in everything we do.

5 Why AUTOMATE SYSTEM?

We aim to be better and bring more value to others

Our Experience

With over 20 years of experience, we have established ourselves as a trusted provider of product-oriented printing solutions to diverse industries in Malaysia. Our strong reputation is a result of the enduring trust and continued reliance our long-term clients have placed in our expertise and services.

Our Support

With a standard response time of 4 hours, we ensure prompt and efficient service delivery. Our team of skilled professionals is dedicated to providing the highest level of support and maintaining the confidentiality of our clients' information.

Our Achievement

With dedication and expertise, we have achieved significant milestones in partnership with Canon Marketing Malaysia, including being appointed as a Canon Platinum Partner in 2015. Additionally, in 2020, we were appointed by Canon Marketing Asia as Authorized Distributor in Malaysia for Canon Technical Document System (TDS) Wide Format Plotters.

Total Customer Satisfaction

Customer satisfaction is our top priority. We actively listen, provide personalized solutions, and maintain open communication to promptly address concerns. Our dedicated team delivers high-quality products, reliable services, and exceptional support, aiming to exceed expectations and ensure a positive customer experience.

Our Awards

We are honored by the awards and recognition we have received in recent years, which reflect our commitment to service excellence and strong values. These accolades affirm the trust that our customers and industry peers have in us and our services.

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About Us

About
Automate System